I was there for the first time with our beloved family pet of 12 years. Old vet no longer around! Chose them for convenience and knew someone who used to work there before leaving Pgh. I knew Jasmin was having a breathing issue. Doc explained what could be causing them and what she needed to do to give me a better idea of what they could do for her. They explained the costs upfront, which were not high so we proceeded. . . only to find out that her case was grave. Given the options and not being prepared for the news, I was given plenty of alone time to speak to the family make them aware of the situation and to decide our course of action. When I realized that prolonging her life would be for our benefit and not Jasmin's, I made the heart breaking decision to put her out of her pain and suffering. They did not try to change my mind with treatments or medications, they explained the process gave me all the time I needed to say goodbye. They treated me and her with love, respect and compassion. Its an extremely difficult thing to go through, but they made a horrible experience easier to bare. Thank you Dr. Dougherty and staff. If and when we are ready for another pet, I will be back.