Today I ordered a drink with "half flavor" because some of the drinks are on the sweeter side for me... unfortunately I ended up not liking it as much! I asked the barista if she could just add the other half (thinking it was syrup pumps), but she insisted on remaking it and said it wouldn't taste the same because that particular drink used powder instead of syrup. I felt terrible about wasting the first drink since it was due to my own bad judgement, but she ensured me it was fine and clearly just wanted me to be happy with my drink. And the remake was just perfect. Always amazing customer service here.