We've been here a couple of times and have found the service slowly diminishing but the food has always been well cooked.
Unfortunately this time as the server was brining us our food she spilled hot miso soup on my husband scalding his leg and ruining his pair of shorts. She did not notify the manager and then avoided our table the entire meal. We had to notify the manager and their initial response was that "hot soup is tricky and can be spilled easily". We reiterated that they could have really hurt somebody and reluctantly she offered to pay for the cleaning of my husbands shorts. The main issue was that she scalded my husbands leg. Unfortunately we won't be returning and please beware of spilling soup!