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  • Well, I have bought a few things from this store despite everything being full retail. Now I can understand not being "able to match online prices" but, everything constantly at full retail prices ALL THE TIME, especially after dropping a few dollars on games regardless of that fact, is what makes the LGS a great part of the gaming community and establishing rapport with customers, that is business 101. This weekend at ANCON in Hudson, I approached the booth for Underhill's about an expansion I had been interested in. Now he said the day before that they were offering 10% off of games and that they wouldn't accept store credit at the con? I'm sorry but what the HELL, you won't accept your own store credit you give out for spending quite a lot money to get? This makes absolutely no sense, in fact the profit margin is still fantastic if someone were to use credit and be given 10% off in this particular experience I had. I had heard many times before that the staff was rude or unreasonable or inattentive but after this bull crap I will never be going back to Underhill's again, you're better off elsewhere.
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