With Cathay acquiring this location in 2013, the staff has been very helpful especially Fuchi who is the new accounts rep. She was instrumental in opening numerous accounts for 5 of our apartments totaling 1,200 units. Each entity has up to 7 different account types and with internet banking, it is very convenient for us to transfer funds between our accounts. Fuchi always has a smile on her and whenever I am in the bank, she was quick to ask if there is any transaction she can help with. She is very friendly, courteous and efficient.
The new branch manager Nancy is also pleasant and would always greet the customers if she is in the lobby.
The branch location is easy to get to and one side benefit is next to supermarket and great restaurants.