I HATE JIFFY LUBE!!! Except this location. I was in a MAJOR rush and couldn't get my Azera to the dealer for my change. The staff talked me through my choices including all of them yes even the $24.99 one (WHICH MOST LOCATIONS CONVENIENTLY FORGET TO OFFER) They changed my oil quick no drama. Alerted me to my needs in the way of maintenance but didn't try to sell me their product he let me know they are available to help me baby my car (GREAT CHOICE OF WORDS) As long as they continue this kind of service they will have me as a loyal customer.