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| - When looking for a real estate agent in Las Vegas, I turned to Yelp. Ms Bhalla had a 5 star rating and I decided to go with her. This was a mistake. This ended up a bad experience and a complete waste of our time. She's pleasant enough on the phone and the listings she gave me were exactly what I asked for. So far so good right? ..... not really.
Before I continue, to prove my claims here, I want to say I kept all my emails and text messages that will prove what I am saying. Out of respect, I'm not going to show them here. That is unless I receive a complaint about the validity of this post. If my post gets removed do to complaint, I will send my information to Yelp and fight it as far as I have to to keep this review posted. People need to know what happened to us. I am always as honest as I can be in my reviews.
So I make I initial call to Ms Bhalla, I explain that we are interested in possibly purchasing a home in Las Vegas. That we are just testing the waters to see what's available and what prices are like. To see if this is doable for us. I ask her to send me listings. She said she was out of the office but as soon as she got back in that afternoon she would send us listings. A few days later after hearing nothing, I sent her an message asking if she forgot about us. I then received some listings. We found that housing in Las Vegas is WAY cheaper there then in the Northern Virginia area where we live, WAY, WAY cheaper, let me say it again WAY, WAY cheaper.
I let her know that my wife and I were coming to Las Vegas the first week in November and we would like to meet with her while we are there.
I sent her a message on October 20th around noon. I gave her the dates we'd be there. I explained that after seeing the homes she sent us, that it was doable and that we wanted to meet on either the Saturday Nov. 4 or Sunday Nov. 5 when in Vegas and to please let us know. We wanted to go over our future plans for a home in Las Vegas.
A week went by and we never heard from her. We are now less than a week from our trip out there. She didn't respond back in our first conversations until I called. So I figure she's just not interested in our business???
Finally, after 9 days of waiting and only three days before leaving for Las Vegas, she gets back to us. On Monday Oct. 30th She says she has time that Saturday Nov. 4 in the morning to meet when were in town. I respond back to this message from her in less than an hour and tell her Saturday morning Nov. 4 is fine and to just give us a time and we will be at her office. Keep in mind she knows we're leaving to head home on November 6th.
So we make no plans for Saturday morning and guess what? She never gets back to us, that is until 10:30 am Sunday Nov. 5th the day after we were supposed to meet asking is we can meet her between 12:30 and 2:30. What????? Are you kidding me? We were supposed to meet Saturday morning? And you didn't have the decency to get in touch with us? We can't just pop in and out to Las Vegas anytime we feel like it. WE LIVE 2,800 MILES FROM LAS VEGAS. We have careers and WE WERE THERE TO MEET WHEN YOU SAID YOU COULD AND YOU DIDN'T BOTHER TO CONTACT US AND SAY YOU COULDN'T. You left us hanging. You wasted our Saturday morning there, we left it open to meet you and you didn't call to say you couldn't make it. Wtf. She responded stating that Sunday morning the day after we were to meet, that a friend died and that's why she couldn't make it, that she had to go to their funeral. I am deeply sorry for your friends death and I mean that from the bottom of my heart. But if their funeral was Saturday, that means there was at least a day or two prior or maybe even a few days prior to that Saturday that you knew you couldn't make our meeting. If you couldn't make because of a funeral we understand and IF YOU WOULD HAVE LET US KNOW THIS WE COULD HAVE RESCHEDULED BUT YOU LEFT US HANGING. You can't tell me someone from your office couldn't have called and let us know what was going on.
For us this was extremely unprofessional and a waste of our time. Even without the funeral, the unresponsiveness to us from the beginning was just wrong. I have bought and sold numerous houses over the years and this was the worst. Look we're reasonable people, if you were to busy to make time for us, we would have understood but you should have said something from the start and given us the opportunity to go with someone else. We trusted you and we were let down.
When dealing with someone from out of town time is important and our time was clearly wasted. Your not the only agent in town.
I do not recommend Ms. Bhalla in anyway.
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