This was our 2nd visit to La Bocca. The first time we went, it was a Thursday and we were unsure if we just sat down or waited for a host. After standing there for about 2 minutes, I saw a server at a kiosk and I walked up to him and said excuse me, "do you have the couples special tonight?" To which he handed me a menu over his shoulder without even turning around to look at us. I was apalled by this behavior but another server came out and she smiled at us and said we could sit anywhere. The food that time was very good and if not for that waitress, we would have walked out.
Now, for our most recent visit, we made a reservation for 12 people. The waitress was very sweet and gave us great customer service. Here is where this restaurant is severely lacking. It took over 20 minutes to get our drinks and even longer to get our appetizers out. We had to be sitting there for at least 30 to 35 minutes.
On my end of the table, we ordered mussels and calamari. The calamari was taking especially long to come out and when we asked about it, the server apologized ans sais they accidentally overcooked it but were making us a fresh batch. She still brought the overcooked app out but it was completely unedible. I was also very disappointed with my $13 mussel appetizer as several mussels were completely sealed shut.
I ordered the tagliatelle with prosciutto for dinner and that was very good. They seemed to do well with the main entrees but not so good with the appetizers and length of time in getting our drinks and food out.
The server was extremely apologetic as I don't feel it was her fault but more so the kitchen.
Two people in our party also ordered the red sangria but said it tastes awful. Several of,us took sips and also agreed it tasted like cleaner. Lol Not sure what they use but it wasn't good at all.
They gave us complimentary desserts for the while table to try and that was very nice. We appreciated it.
I will most likely try this restaurant at least one more time but if we continue to have spotty experiences, we'll probably just give up altogether.