Got rear-ended on the highway back in January, and I decided to bring my car to York Mills Auto. This was my very first accident and I had never dealt with insurance companies or mechanics. I was not sure of what to expect, but everyone at York Mills Auto was very helpful and took care of the entire process.
I called them a couple of times for updates, and they always took the time to explain to me what was going on, and what parts they were waiting for. I had quite a few things in my trunk, and I know they had to take everything out before fixing the tailgate. I found all my items neatly placed back in the trunk.
My car was fixed in 2 weeks - a few days sooner than I had anticipated. They even took care of the rental car I had. Hopefully I won't have to go back there for any accidents *knock on wood* - but I would certainly recommend them.