We had reservations at Seoul House for a family gathering. When we arrived, we were seated in the room off to the right. When we asked about bbq at the table, we were told that they could not do table-side service in that room. Instead, they would cook in the kitchen and serve. We were there for the bbq so we asked to be moved to the main dining area. No big deal as there was only one other table. For whatever reason, the waitress did not want to re-seat us and we had to ask several times to be moved. Finally, we asked for the person in charge and was promptly moved to the main dining room.
The waitress took our order. The food began coming out. After about 10 minutes, we asked the waitress to bring us the bowls of rice as they had yet to come out. Another 10 minutes passed. More food was brought out but no rice. It finally came out close to 30 minutes after the food came out. The waitress then brought out the two big soups that we ordered ...then four smaller soups followed. When we asked what the additional soups were, she replied that the bbq meal came with soup.
We were beyond angry. When we were placing the order, the waitress should have told us that the bbq meal came with soup so it wasn't necessary to order the two additional soups. They are the experts when it comes to the menu and she should have gone over the order with us. We clearly had no idea that we were ordering 4 small soups and 2 big ones. We ended up taking all the soups home.
While the food was decent, the service was so bad, we will never return.