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  • It takes a lot for me to leave a negative review. I also have had positive experiences at discount tire before this. About a week ago I purchased four new tires. When they were finished installing they told me to take this paper and go to a brake shop without even telling me what the issue was. I took it to the brake shop and they said they were told a stud had fallen through but the problem they stated to me was that 3 lug nuts were missing and one was the wrong size so they would have to charge me for doing that or I could go back to discount tire and tell them what the brake shop had said. So I returned and discount tire said they didn't have the parts in. I ended up getting the three lug nuts from the dealership for a small fee and they stated the wrong sized stud was torqued too tight and will probably break. They advised me to go back to discount tire to tell them this. Well today I got a flat tire on that same tire and took it to the Gilbert location. They sent me to a different brake shop because they stated they couldn't fix the tire without first fixing the stud. So now I am waiting for 2-3 hours to get the stud and tire fixed. I am shocked that a specialist in tires would not realize they missed putting 3 lug nuts on and I STILL don't understand why they would put on the wrong sized stud in the first place. This has caused me 2 weeks of stress and time and also money. I would caution anyone to avoid this particular discount tire.
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