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  • I would give my experience here a 0 star if I could. The service sucked. We ordered the artichoke dip for an appetizer and 2 burgers. The waitress/bartender Amber, sucked big time. She stood at the bar chatting with a customer and ignored us. After 25 minutes and on our 2nd drink, I finally got up and went to the bar to ask if we were getting an appetizer soon. She asks me, you haven't gotten it yet? She should of realized this when she brought our 2nd round of sodas. I told her if the burgers are done, don't bring the appetizer. I watched someone coming out of the kitchen through one door with 2 plates of burgers and disappear through another door,as I saw our waitress shaking her head, no. She then brought out our appetizer, and my husband told her we don't want it now, we'll have just the burgers if they are done. We don't want cold burgers. She said I was going to wait 10 minutes to bring those out. Who the heck wants warm lettuce, tomatoes and soggy fries.? So now she brings the burgers, and my lettuce and tomato where warm from already sitting under the heat lamps and my fries were not fresh. When Amber tried to say they just came up, my husband showed her the crusty old cheese. Her response, yeah, your right. And walked away. This was at 3 pm on Monday, with 2 other people in her section. The rest of the restaurant was totally dead. I'll Never return to any Applebee's again! And, we go there just for the spinach artichoke dip!
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