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  • NEVER stay at the hotel. The casino looks clean, friendly and laid back--go there, don't stay there. After staying in my room (the non-smoking room) for 15 minutes I got a horrible migraine . Again, thought food would help. As soon as I went outside, no more migraine. Came back later to my room, INSTANT headache. Okay, something here I am having a reaction to. So we decided to cut our stay short. That is when the drama began. Apparently if you book online you "prepay" for the entire time so that means they refuse to refund your money because you paid on the web. So my options are 1) pay for 2 hotel rooms for my entire stay or 2) get enough headaches to land me in the hospital. We were prepared to pay for an extra night we could not use but to be accountable for all 5 nights seems a bit much. My biggest problem besides deciding to deal with the killer headaches was the staff. They were very unhelpful and rude. The manager was actually told by the desk associate, Julie, that we wanted to leave because we were upset with our wi-fi charges. Really? Do I need a doctor's note to be believed? So no offers to move rooms, no offers to refund the extra days just staff that decided the best way to handle guests was to push back, bully and wear the customer down. Good times.
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