A simple trim, the blending is non existence so my hair looks choppy and jagged. The staircase like picture you see is a result of me just picking up the tip of my hair and looking at it. There was no no "framing of my face" instead it looks like a few pieces accidentally got cut here and there. I wasn't picky or obnoxious, in fact when she said she has been doing this for over 19 years, I just let her do her thing since it was just a trim. This will not be my go to place.