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Update: I appreciate that the nail salon responded. It does mean a lot when the business owner cares about their social media reputation. I changed the star rating and wanted to give an update. I went back to get a pedicure from Ben and a fill. I love Ben! Unfortunately I got the nail tech I complained about for my fingernail fill and he cut the skin around my nails three times by sanding down my cuticles instead of cutting them off. However I still will return and will politely decline this specific tech as everyone else is extremely nice and talented. Perhaps the tech is just starting and it will be a long time until I accept his service again as he needs more practice. The salon has great prices and I won't go anywhere else in Gilbert, thank you Oh Nails for responding