Great place to go to for those of you with sensitive skin. I had stayed away from waxing for years because it always left my surrounding areas embarrassingly red and bumpy. I had done my research on this place and they use different type of wax, that makes ALL the difference! The only bad thing I could say about this company as a whole is that not all esthiticians are created equal, I went to another location(Arrowhead) before moving to N. Scottsdale and left with unpleasantly thin eyebrows! ): Ask to see Brandy here, she did mine recently and did a great job! Also, she recommended a regrowth product that they have because I mentioned my encounter with the brow butcher and a week later, I am seeing great results! Super Exciting!!!