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  • My experience was definitely not what I expected. Here are the pros and cons... Pros: Pretty Décor - New renovation w/plush pillows, waterfalls & no toxic nail polish fumes. Clean - The place was nearly empty so maybe this explains the clean conditions - no one was making a mess bc no one was there. Spacious - Lots of stations w/new chairs, tables and pedi spas. Price - $22 for the basic "Classic" express pedi. Technique - My technician did a good job but took forever (over an hour for the most basic pedi). Cons: Availability - They don't really like walk ins and claim not to have many openings. Call ahead if you want an appt. Technique/Customer Service - The nail technicians didn't seem very attentive or experienced. They chatted with amongst themselves and addressed their own nail issues while I sat in the chair. Timing - When I called for my appt. they said they could "fit you [me] in" for their "Classic" (aka express) pedi. Just to be safe, I arrived 5min early. I checked-in on their check-in computer and then sat on a plush couch and waited. And waited. And waited. 30 min after my appt. time they finally called my name. Kinda ridiculous bc the place was nearly empty - only two other clients were there when I arrived. Altogether the nearly 2 hr. appt. was the longest "express" pedi I've ever received. The pros don't outweigh the cons - definitely not worth it.
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