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  • Camelback Volkswagen came to my rescue last Friday and I couldn't be more grateful. On Friday, March 8th 2013, I went to leave for work in the morning and unfortunately came out to a flat tire. Seeing as it was raining and I just don't trust myself changing my own tire, (let's be honest), I called AAA to come take care of it for me. The man who arrived began to take off the tire but found out that my car needed a particular piece to remove this one special lug nus that was on it. And sadly, he didn't have this piece, so we set off to the closest VW dealership which was Camelback. We get there to purchase this piece but they apparently make all different types and a master set would cost at least $70. I hated that I now needed to dish out all this money for one tiny little piece to change a flat tire for a service my insurance covers. Well, Don was standing at the counter and said that he had a master set we could borrow if we promised to return it. Mind you, Don had no idea who we were and still lent a helping hand to a girl in need. I traded my license as collateral and we were off to fix my flat! When all was said and done, I promptly returned to Camelback VW to return Don's tools (and retrieve my license). Don wasn't there but George was at the counter and remembered us. He asked me how everything went and I explained to him that we were never going to use those special lug nuts again and simply switch to the standard ones. Well, he goes to the back and gives me the one I was missing, completely free. I know it's maybe a $5-6 dollar piece, but it was still a huge gesture. This kind of business will absolutely make me return. Don and George's hospitality deserve this review and I couldn't be more appreciative of their help. Thanks to you both and to Camelback VW! Absolutely recommend!
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