I'm taking my time too write a review for "Appliance Part's Center" too .. Recognize publicly "EXCELLENT CUSTOMER SERVICE SKILLS"! Which I know personally is HARD TOO FIND especially living as a "local" in Las Vegas. My Husband and I purchased our new home. The previous Owner's were gracious enough too leave us a list... Of The Service Provider's they have used the whole 14 years' owning our now .. Current home. Our Freezer had been acting up. I went to their letter.. And called "Appliance Part's Center" and "Francisco" and another Gentleman arrived... Not just promptly.. But BEFORE our original scheduled time. He & His Partner.. We're very Courteous, Professional and I could tell knew what they were doing. They completed the repair. Later, after running errands I didn't realize the "issue" was apparently not fixed. I called "Francisco" at 9:58pm. He told me " I will be back in the morning" when he arrived again...(before he was supposed too be here) I mentioned in a state of dismay " All my food is going bad" he was very calm.. And called his Brother "Emillio" and WITHIN.. Not even 10 minutes... Arrived with a "loaner" refrigerator! WOW!! What EXCELLENT CUSTOMER SERVICE!! I coincidentally didn't end up using the "Loaner" Refrigerator.. I guess the problem was resolved. I wanted too do this review.. Because..
1) Too "Publicly" ACKNOWLEDGE.. excellent Customer Service People. Who generally ONLY HEAR NEGATIVE COMMENTS!
2) With Francisco & Emillio's EXCELLENT CUSTOMER SERVICE..I will NEVER GO ANYWHERE ELSE...
3) Will HIGHLY RECOMMEND THIS COMPANY too EVERYONE I COME ACROSS.. in need of having their Appliance's fixed!!
Thank you FRANCISCO & EMILLIO... You two Brother's (whom are also Twins) ....
MAKE OUR WORLD A BETTER PLACE! I salute you both!!!
Andy Morgan