So in love with this Lowe's! It is the best in the area by far. The two in Concord and Kannapolis are in kind of sketchy areas so I don't feel comfortable shopping there at night alone. The Huntersville location is in a nice area, but Norcross shopping center is a zoo and the one way on streets are annoying! I can get in and out of this Lowe's easily coming off of Derita or Christenbury Parkway and avoid the traffic by Concord Mills. At least that is while the new shopping centers are still being built. We shall see what happens once all the new stores open. Yeah for progress???
I have always received prompt and courteous service at this location. There are always plenty of people walking around to ask for help. They will find someone for you if it isn't their department. I have returned several items here and have never had a problem. They actually let me return a hedge trimmer that we used once and didn't give me a hassle. They didn't even ask a reason why when I said I wanted to return it (it was too short to reach the back of our bushes that line the side of our house) they just happily returned it. That's pretty unheard anymore.
I love their selection of holiday blow ups. Definitely shop with the app in your hand because sometimes they are cheaper on their website (as it is nowadays with most big box retailers that are trying to compete with Amazon). They will price match their own site if you ask. Also, the app is really useful to save time looking for your items. It will tell you the aisle and section number for all the items they carry in the store.
All in all, this Lowe's really is a great shopping experience and is my go to home improvement store.