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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • This is a review of IKEA's customer service! I had disassembled and transported a piece of IKEA furniture. What I didn't realize is that all but one of the locking screws had fallen out during the move! At the IKEA customer service, I presented the screw but the rep couldn't find it. Then he asked me which model of furniture I had. It was a discontinued model. Then he asked me what year I bought the furniture and I responded that it was probably since 2008. He disappears in the back. I'm thinking that he'd just come back and apologize for not supporting the furniture anymore, instead he comes back with an IKEA catalogue from 2008! He pores over the models till he finds the furniture and the corresponding screws and orders them (cause they're no longer in stock) to be shipped to me by mail for free! I'm thrilled cause my IKEA furniture lives on through excellent customer service!
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