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  • I love RA but always have particularly terrible service at this location. Yesterday, I had my dog with me and called beforehand and asked if they allow dogs on the patio. The girl on the phone said yes, so I headed over there. I sat down on the patio and when the server came to bring us water, she looked at my dog disgusted that he was there and made sure to not get anywhere near him when setting the waters down. I apologized and kept him by my side, and she responded in a super annoyed voice "it's fine." As soon as she walked away my boyfriend also pointed it out saying "she must not like dogs. Who doesn't like dogs though?" Ten minutes later she came back out and told me he's not allowed there and I need to tie him up out front in a very rude tone. I told her I called beforehand and was told dogs are allowed on the patio. She said "they are, they just have to be tied up on the opposite side of the gate so that they are not on the patio" I said, okay, so dogs aren't allowed on the patio. She continued to argue with me saying that they are, but still telling me he had to be tied up out front...which again...means that they aren't. She was so rude and condescending that we just decided to leave. I called the RA off ray and asked again if dogs were allowed on the patio, the girl said yes, so we went there. Our server this time was instantly excited and asked if he could bring him out a bowl of water (which I don't think a place would do if dogs are not allowed on the patio). Three different servers came out while we were there to say hi to him and not one of them said anything about not allowing dogs. This girl was clearly full of it and just didn't want him there. I will only go to the ray location from now on.
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