Ace Taxi is by far the worst taxi company I have come across. Last week I had to catch a bus that was leaving at 2:30pm from the Excalibur. I called the day before to reserve a pick-up at my house at 1:45pm with strict instructions to not be late. About 4 hours before the expected pick-up I called, again, to confirm that someone was coming and they assured me that they were. At 1:50pm I was standing outside my house, bags in hand, waiting... I then called to see why the taxi was late and the women on the phone told me that no one was on their way. It was the worst feeling because I had already paid for my bus ticket and was left with no option. On top of which, I was traveling to see my fiance who I missed dearly, and felt I was not going to be able to see him. In a panic I ran to my neighbors house, who I have only spoken to once, and asked if they would give me a ride, which they nicely did.
DO NOT USE THIS TAXI COMPANY!