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  • I literally called around to 30 or more stores looking for a specific device so I could port my lines from my old carrier to MetroPCS - no one in town had as many devices as I needed - including Sean and Carol - so I waited patiently - while still calling some of those same 30 stores again and again - the worst part is that every store I called EXCEPT Wireless Toyz had a different "policy" on what the requirements were to take advantage of the corporate sponsored "free for all" promotion where, with port, I could get free phones. Some stores said I had to pay for the highest plan available on all lines to get the free phones, some said just the highest on my primary line and some said at least the $50/month plan - Not Sean - This guy is amazing - he even had to call another store to get all my devices but they were there waiting for me when I arrived. I walked in the store, he greeted me by name - without me introducing myself, I must look like my namesake! all the while it felt both like a business and like a place where friends meet up and chat - I saw this with several customers, including myself. Sean was very capable in getting my numbers ported, all while multitasking working on another customers sons phone, handling questions from his staff and other customers and still carrying on a conversation with me that had nothing to do with cell phones! If you are looking for a place that has that family feel, THIS IS IT - they tout several of the top prepaid networks, have a great selection of devices and accessories and I even asked if they did phone repair (and the big yellow sign on the wall where Sean was sitting pretty much summed up that answer) this is truly a one stop shop - My family is getting ready to switch away from AT&T and have been looking at prepaid options, so before they switch, I am going to recommend they give Sean or Carol a call and see if he can take care of them since I know I will be going there for all my other needs!
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