I recently went to this Bank of America branch to address the concern that I have with Bank of America in general and the way that they are continuously charging fees
I walked in and the person at the front who greets the customers stayed on the phone the entire time while I was waiting to be seen by either a teller or a personal banker which ever one could solve my problem. I waited for him to finish up his phone call, during that period of time he was joking and laughing with the person on the phone and not talking business, so right away I could tell that this is going to be a waste of time. I should've walked out right there but I was stupid and stayed around.
Next I was seated with a personal banker who had a dual appointment with Bank of America and Merrill Lynch.
I gave him my ATM card and asked that he look up my accounts. I have three checking accounts with Bank of America and one savings. I wanted to see if there was a way I could still keep one of my smaller checking account even though I wasn't going to have a minimum $1500 in that account at all times. I was experiencing an $18 per month fee which would basically make the account pointless because I was going to be paying more in fees than I was getting out of it. I keep that checkbook in my bag to pay simple league fees for shooting. Even though it's been years since I was in college, Bank of America made simple modifications in the past and changed this small account over to campus edge checking. I find out it has done away with that now because they just want more fees. Don't make enough money and they want to squeeze their customers more?
The only thing that this guy wanted to do was help me move my brokerage accounts and my profit-sharing and 401(k) over from Wells Fargo. I told him that I just wanted to avoid the $18 per month checking account fee on this 16 year old account THEN he had to get up and go talk to a branch manager. He came back he said that he and the branch manager talked about it because I don't have direct deposit or the minimum amount that they wanted that there was no way that they can help me. It was basically ridiculous and Bank of America sucks for charging continuous fees for a customer that they have had since the 1990s. If it wasn't so much trouble for me to change banks I would do it then I'd have to figure out a way to notify all of the companies that I have making automatic debits from my other checking accounts. I'm half tempted to do it if this keeps up I think I will.