Had high hopes for this restaurant. Service was slow- it took them a long time to acknowledge us to get seated, then took another lengthy wait to get menus, then drinks, and then to order. It didn't look like they have enough staff. After the food arrived, we said something tasted bad they spent a long time arguing about it saying it tasted fine to them. I wish they had just said, sure, we will make you a new dish. Instead of arguing or trying to explain anything away.
The most disappointing thing happened when I asked to speak to a manager. We were told that she was too busy to speak to us. WHAT?! Not even for two minutes? That's the epitome of bad service.The place is Korean-run and has an entire Korean staff and maybe it's a cultural thing we don't understand? To their credit, after much insisting, someone eventually came out to talk to us.
In any case, it's too bad the servers aren't trained to treat customers well (or it doesn't come across as good) as the food that we did have wasn't bad and was well-priced.