My refrigerator freezer floor had a thin sheet of ice on it. I went to www.HomeAdvisors,com to get a quote and this company called me. "Robert" was so considerate on the phone, explaining that I needed the drain hole cleared, which would be a very simple repair. He said it would only cost $95.00. Robert and his assistant Gene came out the same day. They removed my frozen foods and carefully put them in my coolers, fixed the repair and explained what he was doing, then even put my frozen foods back into my freezer. How many companies do that? I have found that most repairmen increase the price once they get inside my house. Not the case, this time--it only cost me $95.00, not the $276.00 quoted on the phone by another company (diagnosed sight unseen). Christian Appliance Repair believes in EXCELLENT customer service! I would definitely recommend this company.