rev:text
| - I had high hopes for this space given its history/location and, while it did not disappoint, there are a few areas that I think they could improve upon to become a totally stellar restaurant...
Let's start with the positives (there are several):
-The food is great, we ordered a ton of menu items and all of it was delicious! The guac was the best I've had in Charlotte (super fresh with a generous amount of cumin) and the kale nachos were unexpectedly delightful. Tacos were great as was our entree, but next time I will stick to the small plates because they were filling and super yummy!
-The wine list is pretty diverse and affordable with three different, yet equally delicious, rose options
-I'm not a margarita drinker, but my husband and the friends we dined with are and they were all very pleased with the margaritas
-The location is superb
-It was relatively easy to make a reservation and we didn't feel rushed to leave, which was nice
Here are some opportunities for improvement:
-Our server told us we needed to order an item from every section of the menu to be full and, while we're not that gullible, his comment did compel us to order WAY more food than we needed. We all left stuffed, with doggie bags. In the future I will stick to the small dishes because they're filling, carby, and amazingly tasty!
-The chairs are #uncomfortable... they're made of wire, are far too round and were similar to what I imagine sitting in my kitchen fruit basket would be like
-While I liked being able to pay via iPad, the whole selecting gratuity with the server right in front of you thing threw us for a loop. We're good tippers, so that's not the issue... the issue is our server told us he had to stay with the iPad (to ensure they won't be stolen), so we had to select the tip amount right in front of him. Also, if memory serves me correctly 18% was the lowest amount you could select... we typically tip significantly higher than that, but what if you receive less than satisfactory service? There should be options to write-in different tip amounts so that patrons have some discretion.
If they replace the chairs and modify the awkward payment situation, I'll definitely up my rating.
|