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  • I ordered a bedroom set from the store and the salesperson promised me he would try and rush the order so I wouldn't be sleeping on the floor for a month after moving into a new apartment. After not hearing anything for 2 weeks, I tried to call and find out the status of my order and they basically gave me the run around. The normal sales people don't know anything about deliveries, so you have to talk to the delivery manager who is only there between 10 and 5. So, I left a message for this person asking for details about my order. The next day I received a phone call while I was at work and the voicemail she left had absolutely no information about my order. I called again a few days later and she made it sound like my bed has been sitting there and they can't deliver it for another week since they are booked in the beginning of the week. If I hadn't called, I don't know when I would be getting my bed. You need to be insistent if you want anything delivered by them in a timely manner. Basically, customer service is awful. Can't comment on the furniture until I receive it in a week (1 month after ordering).
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