I came in here for my wedding to rent my tux as well as set up my 6 groomsman. I needed a national carrier as none of my groomsmen are local. Was undecided of the type of jacket that i wanted and because i am not a size 42 would not have been able to try the jacket i wanted on until a week before my wedding. They made no effort to have a sample jacket in(i offered to pay for this) or were willing to see if any store carried my size to try on. They only said a manager would call. Never received a call. Went elsewhere and got a much better deal for the same tux and was able to try on a jacket at another location(i had to do my homework to find a jacket with tails, but ended up going with a classic tux) Will never again use their services as i have found a national competitor with more class(you can message me if you want to know who)