I just bought a house and moved in 4 days ago. I had issues with the garage door and long story short the wheels came off the track and the spring broke in half. I called the number that was on the wall of my garage and they came within 2 hours. I can't remember the guy's name, I think it was John. He explained to me what happened and gave me an estimate of 600 bucks. I had done my research online before he came and that's what I was expecting. He got there exactly at 12 and left at 1:47. So far everything is working fine and I hope I don't have any issues again. Overall the job was done is a fast manner, I'm not too happy about the price but hey I needed my door fixed and they came right away. The guy did a good job and he was very nice.