They missed a pickup, and I called to let them know. The young lady that answered the phone, assured me that the pickup would be made the next morning. Of course that didn't happen, so, it sat on the curb all day. I called that evening to let them know it was still there. They stated that the pickup had been cancelled, but they didn't know by who. These people are being paid for a service they are not delivering. I don't think that's legal. The other day they collected the trash at 6:30 am. Hardly anyone on the street had their trash out, as we are not supposed to leave trash out over night. Is there another trash collector in the area that would be more reliable?