Was in a hurry to get my lip wax and they got me right in. I am allergic to aloe so all i wanted was the baby powder then the wax. I never got her name, but she only used one hand and did not hold down my skin. The wax got in my nose and she never once wiped it or apologized. She was basically painting with the wax and missed the two sides of my lip. When she was done she didn't give me a mirror to look at, which normally they do. I will not be back and I prefer the other Famous Hair on E. Main Street. They take their time and don't rush.