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  • I work nearby on my break i went and got chicken strip meal. Got back to work and it was jalapeno poppers. Called for 20 minutes they have no answering machine p.s than i finally got someone, was put on hold. Was then told mame were busy, whats going on. I explained i understood it's busy but i want to come back for my meal. They then literally asked me how nanny poppers were in the box, and why i didn't like them, what the box looked like ect like an investigation. I said ill bring the box back and i haven't eaten any of them i just want what i ordered. So then she puts the supervisor on the phone and i had to re start my issue. She said come in, well get it fixed. Sooo i ran up there with my wrong order expecting a fight but the supervisor MORE than Made up for the issue. I'll completely go back, but maybe ill check my order before i pull out. Kudos to that supervisor, she knew how to de-escalate the issue and make it right.
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