Made my first visit here after a movie with some of my coworkers and was not amazed with my first experience. This place is extremely busy, so it took a while before we were able to take an order. We were very confused with the system of how the drinks are ordered, which we came out with drinks that we were not too impressed with. The woman taking our order wasn't clear when she was asking about how we wanted our drink to be made. DO YOUR RESEARCH BEFORE YOU GO, THE WORKERS THERE DOES NOT EXPLAIN THE CONCEPT OF THIS BUBBLE TEA PLACE.
Our orders included:
Fairy Vanilla Bubble Tea, little ice, no tapioca (I was so confused why my drink didn't have any tapioca)
Taro Smoothie, with no sugar, tapioca (which my friend didn't even know the lady behind the counter even asked)
Pearl Milk Tea, with no ice, tapioca
All these drinks were far from what we wanted. Now that we finally discovered how the concept of ordering is supposedly run, we are planning to give chatime another chance. I will be back with an update once we do get a chance to go again!