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  • Do NOT come here to eat! I was extremely disappointed with my experience here. I came to Brownstone for lunch with my co-workers. We made reservations in advance, got there on time and we still had to wait 15 min before we got seated (which is a long time considering we were there during our lunch hour and had to return to work shortly thereafter)! We all ordered the 3-course winterlicious lunch, save one of my co-workers. And I cannot emphasize HOW LONG it took for the food to arrive!! Some of my co-workers had a meeting at 2pm, and had to leave without eating anything because it took so long! Which is ridiculous considering we were there for 1230! When we politely asked if they could speed up the service, the server simply stated "oh this is normal. It's winterlicious so we are really busy". So you're telling me you didn't anticipate how busy it would be when your restaurant signed up for winterlicious? The server was also UNAPOLOGETIC - I didn't hear a single "sorry" uttered out of her mouth. We had to ask repeatedly for our courses, take out boxes (because it was taking so long and we couldn't stay to eat) and our bill! The server also forgot about one person's order (the non-winterlicious order) and just said "oh - the risotto was MIA". We didn't even know what to say at that point. Not to mention the food isn't even good. Mediocre at best. The manager came to apologize after, although the reasons she gave for the delay were the same and still unjustifiable . She gave us 20% off our bill and free coffee and tea, but considering there is a mandatory 18% gratuity for large parties, that discount actually amounted to nothing. I WILL NEVER COME HERE AGAIN, and I suggest you do the same. Save your time and money and go somewhere else!!!!
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