Fast service and he was so HONEST. One of our units went out and our home warranty wouldn't get someone out till Monday. We called Alan and he was out within an hour and a half. He explained everything to us and made sure we understood what we needed and why. If we would have waited till Monday it would have been 1500 or more! SO GLAD we called him. He had the parts we needed and it took less than a hour. Thanks Alan!