Yelp's 365 Review Challenge 2014 #168 - #365
My experience with Southwest Airlines was perfect and I didn't experience any delays or poor service. My flight was from ONT to Las Vegas and I arrived early just to be on time. The ticket counters were easy to navigate because they were all eticket kiosks! It's sad that they replaced the Southwest reps with machines. I hope it doesn't happen to all airlines. I like a little human interaction from time to time.
We were boarded right on time and departed smoothly with no issues whatsoever. The plane was just your basic plane and looked pretty old but it served it's purpose. Snacks were the typical peanuts and drinks were coffee, tea, or water.
I quickly timed the flight from Ontario, CA to Las Vegas NV and it arrived exactly at 45 minutes. But really, it only flew in the air for 30 minutes and by the time we arrived, it had taken me 15 minutes to leave the airport at exactly 45 minutes. Overall I was impressed with the smooth flight and service.