Walked in today with my Shark Vacuum that was sucking on the wand but not on the stand up part. After getting through the holidays and my husband promising to de-clog it lol I decided to stop in to Vegas Vacuum to get resolved. Kevin helped me and it was a simple clog I sucked a cap up and it was clogging the suction from the base I felt like an idiot but I am so glad he was able to instantly fix it and now I can vacuum!!! Thank you so much Kevin! If you have vacuum questions or issues I highly recommend stopping into their store, very friendly and helpful! Thank you again!