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| - Had an appointment for eyelash extensions at 11:10am. Went in at ~11:30am after a 20 minute wait. It's to be expected when they are busy with walk in mani/pedi though. They do eyelashes in this back room where they do waxing, and it's not the cleanest conditions....Everything just looks super dirty...I didn't get a chance to see the materials used for the eyelashes, and the woman just started the process. The first application of a lash made my eyes water SOOO badly. I've had eyelash extensions before, and it never hurt like that. I asked the lady what kind of material the Lashes were made out of, and she said she didn't know....sketchy...After ~35 minutes, the lady said she was done. I thought this was weird since , usually lash extensions take 1-2hrs... when I looked in the mirror, I see that she didn't put on individual lashes, but clusters! I swear these were just the Ardell lash kit. They definitely shouldn't advertise them as eyelash extensions. The $45 are clusters and $80 are the true extensions. The lady said there is absolutely no refunds, so if I was dissatisfied or they started to hurt, to just take a Benadryl. Like what???? The workers were nice, but this wasn't the service I wanted and I definitely won't be returning.
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