Rude staff. I've been to many REI locations, and the people here are falling short. I was not treated with respect. Customer service was impatient, judgemental, and disrespectful. No empathy. No kindness like you would expect from REI employees. They cannot have civil conversations. They are condescending and dismissive. I would not shop in this store or order online and have delivered to this store. This review is specifically referring to the behavior of the cashiers. I can't comment on the rest or the staff or the quality of their products.