We had a party of 6 on Saturday afternoon. The place is very busy. The waiting "text" system does not work - we were told 30 minute wait, got a text in 20 (happy), walked in and they had given our table to someone else claiming to be us (sad). Ok, so what can you do - nothing - wait again 20 minutes. Got a table. You'd think they'd give you a free shake or something for their mistake and inconvenience but nope and no visit by the manager. Foods good. The place is too busy for the staff to manage. Think about it.