I am giving a one star. I have always taken my son to this place since he was 6mo old and have always been charged the same price for about a year now. I set my appointment like always then when I get there they check us they get my son ready and then Lori decided to say it was double the price while sitting on the seat. I decided for her not to cut my son's hair after I told her I have always been charged the regular price and she said well they have been miss charging you then, like it was my fault. Lori your poor customer service just lost your place a customer.