my first visit to bachi was far from pleasant. I arrived just after opening on a Saturday. there were about five guest in the lobby, some eating and some awaiting service. behind the bar/line I counted six employees, one of which was the bar tender who was on the phone taking a call-in order. he made eye contact with me three times and still said nothing. shortly after, (and at the point that I was ready to leave) I was seated. I ordered the shotgun burger and a coke, which came quickly.
during my meal I saw several employees chatting and playing on their phones in view of customers. the food is good but the customer service is lacking.