I love VS! This store always has the best selections. So... I purchased a jacket at mall of America when I was on vacation in a size small. I saw that this location has a size extra small. I had already ripped the tags off and did not have the receipt. The store manager, Melissa, was very friendly and did the even exchange for me even without tags and a receipt. Excellent customer service!!! :) Also, the free panty coupons are a plus.