Honestly; I'm indifferent about this gym. I will say the three people who keep me coming back are Marci; Victoria; and Lauren.
First of all when I was shopping for a new gym victoria sat with me for quite a while and explained everything in detail . she even took extra time to explain ho
to properly eat etc. She has really good customer service and does not treat you like a dollar sign.
I did not walk in planning on signing up for PT because I'm broke.but i did anyways.
Marci; is my trainer and so far so good she rocks. Very kind patient and understanding.
Lauren H; she's too kind for words. Shes the front staff and is always smiling and is always available for help. She is very friendly and it is awesome to feel noticed and be known by name instead of just going through the motions and a member being a dollar sign.
There was one manager who was kind of an ass. I had some reservations about PT and wanted to cancel and he kept saying "i would be concerned about ____ commission if you cancelled". Ok. Cool. I need to pay bills too. I just left feeling like a number and not a person. If it wasnt for the people listed above I would have left this gym.