So to be honest I've had a couple of not so great experiences at this location. Was recently told that the new manager is trying to get things turned around. Today however I have to give big thumbs up to the very nice man who helped me at the tunnel entrance (where they do the prewash spray) and who took the time to really go the extra mile. I wish I knew his name to mention but I hope the new manager recognizes this individual for providing exceptional service and for taking great care of their customers! He's a keeper and got my vote from one star to three!