This review is of the North Park location. Arrived on a Monday afternoon and were provided life vests and oars. Staff was very pleasant...unfortunately we were placed in a queue with 5 others couples awaiting a tandem rental. After waiting 15 minutes and looking at the various kayaks which were yet to be placed in the water, I inquired and was told we would be waiting for others to return and that additional boats would not be added as it is too difficult to manage with staff on hand. Supply and demand issue here, when a line forms you add additional boats to meet demand. Poor decision making at this location equaled a loss of business.