It's been quite some time since I've reviewed any businesses and I feel it's time to start again. There are too many people who go out of their way to complain about the little things and not enough who praise or commend the things that matter most. Even the best have their worst days so I want to make a point to recognize and praise all of those who make my day a little better.
Let's start with Jack at North Scottsdale Jaguar. Jack had that strong east coast(where I'm originally from) accent with the west coast vibe about him. Straight to the point, calm and collected, and knows his Jags. I have been in the dealership a couple times this week alone attempting to pick the perfect car and he has gone out of his way to email me all info I ask for, call me with updates when he says he's going to call, and has stayed later than he should to accommodate my indecisive pain-in-the-butt self. No pressure at all and that makes you want to give them your business even more. I think we finally found the right car and I couldn't be happier with my experience thus far. Either way, my next vehicle purchase will be from here and I'm looking forward to it.
Quick note. I haven't had any interaction with management or service/parts department so I expect that to be another review later. This is strictly for the sales side of things.