Horrible experience with Sarah. 3 hours in the store, like buying a car only to find out the set up she completed was completely wrong. Had to spend another 1.5 hours on phone "support" chat with AT&T. An equally poor experience. We spend $3,000 year with AT&T and you'd think they could get their act together and provide better customer service. I'd high recommend anyone stay away from this store and if you can, from AT&T.